Hours & Appointments
8am – 5pm | Monday – Friday
Phones are not
answered between 12pm – 1pm
- Fax: 519-284-2125
We do not have after hours services.
If you require urgent medical assistance, please go immediately to your nearest hospital’s Emergency Department.
If you require non-urgent medical advice outside of normal business hours, you may contact Health Connect Ontario by dialing : 811
(TTY: TTY: 1-866-250-3379)
If you wish to wait, you can contact our office when we re-open at 8:00am to inquire about the next available appointment (office: 519-284-3450).
You may also use Online Booking.
We request that medication renewals be managed during your regular appointment with your family doctor whenever possible. Please bring all your medications to every visit.
For medication refills without an appointment, please contact your pharmacy directly.
Please allow 5 business days for the processing of pharmacy refill requests.
Renewal of a narcotic requires an appointment with your prescribing Doctor.
If you have been asked to complete blood work, you can visit your nearest community laboratory.
Please arrive with your requistion in hand or ensure that our office has sent the requisition to your preferred laboratory.
In St. Marys, there is a located in the same building as Happy Valley Family Health Team. LifeLabs are on the 2nd floor (last door on the left). For Direction to our building Click Here.
This service is available by walk-in Monday through Friday between the hours of 8:00am and 12:00pm. Please refer directly to LifeLabs for any notice of closure of variation from these hours.
OHIP does not cover all services provided by a physician or nurse practitioner. Please see fees listed below. For all forms, please read and sign the authorization prior to submitting them to your physician. Most forms require payment upfront.
PS 365. Annual Plan
Individual | Family* | Senior (65+) | Senior Couple (65+) |
$105 | $165 | $65 | $105 |
Uninsured Services Covered by the PS365 Annual Plan Fee
Pay-As-You-Go Fee | PS365 Coverage | |
Absentee / Doctor’s Note | $25 | ✓ |
Sick Note | $25 | ✓ |
Massage, Orthotics, Physiotherapy, Chiropractic, HST Device Notes | $25 | ✓ |
OSAP Disability Form | $50 | ✓ |
School Medical Form | $35 | ✓ |
Children’s Aid Society Clearance Medical Certificate for Prospective Foster Parents | $50 | ✓ |
Attending Physician Statement | $100 | ✓ |
Travel Cancellation Certificate | $40 | ✓ |
Certificate for Life Insurance | $55 | ✓ |
Fitness Club/Daycare/Work/School/Fire Dept/Camp Physicals | Hourly Rate+ Form | ✓ |
CPP Disability Form | $35 | ✓ |
Functional Abilities form | $60 for 2 pages. $100 for 2+pages | ✓ |
El Disability or Maternity Certificate | $35 | ✓ |
Diagnosis, Counselling, and Treatment | ||
Prescription Renewal Without Visit (at physician discretion) | $25 | ✓ |
Administration of Vaccinations for immunizations Not Covered Under OHIP (per shot) | $20 /per shot | ✓
|
Other Services | ||
Transfer of Medical Records (Electronic or Fax) | $30 + Photocopy Fee | ✓ |
Missed or Cancellation of Appointment (without 24 hrs notice by phone) | $30 – $50 | ✓ |
Uninsured Services Covered by the PS365 Annual Plan Fee
Pay-As-You-Go Fee | PS365 Coverage | |
Drivers Medical Examination | $200 | $100 off |
MTO Assessment | $60 | $30 off |
Retirement Home Admission | $100 | $20 off |
Revenue Canada Federal Disability Tax Credit Certificate | $150 | $75 off |
Shingrix Vaccine 1 & 2 | $171 | x |
Prevnar 20 | $156 | x |
Cortisone Injection | $20 | x |
Physical Requested by a Third Party/Insurance Physical | $175 | x |
Legal Reports | Hourly Rate | x |
Appointment Without Valid OHIP Coverage | $40 – $150 | x |
Liquid Nitrogen (benign, lesions, warts) | $40 | x |
*Includes children under age 18 or in school full-time to age 25- All others enrol as individuals.
X: No discount available.
This follows guidelines recommended by the Ontario Medical Association. Please note that this list is not exhaustive, and all fees are subject to change without notice.
It is the patient’s responsibility to have a valid health card. Please bring your health card to every visit. To renew your health card, please visit a Service Ontario Centre in person or Online.
If you do not have a valid health card, there is a charge for appointments at Happy Valley Family Health Team.